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OUTSOURCING ADVANTAGE
 
"India remains the lowest cost of all the main outsourcing destinations. It also has, by far, the largest pool of employable people—those with the necessary language and technical skills." - The Economist.

THE NISHTHA ADVANTAGE

We can minimize your administrative and oversight efforts as well as your routine expenditure, so you can drive your focus on your core functions. We can analyze your business practices, gather requirements and help you in establishing integrated support procedures, resulting in  timely delivery of operational information with quality

We at Nishtha are committed to quality. We have successfully achieved high levels of customer satisfaction with a proven track record of timely delivery and superior quality at competitive rates for over a decade. Be it Transcription, IT or legal services, we excel in our commitment and passion and our discipline, customer commitment, turnaround times and professionalism  will always be our hallmark.


International Experience
 
Our leaders have decades of professional leadership experience overseas in the USA, Africa, Australia and other continents.

We are associated with leading legal and medical transcription companies in the USA for a decade, and are catering to a number of large hospitals and legal firms in the USA. This has not only exposed us to a wide variety of clients and their specialties but also helped us to incorporate the best work execution practices of international standards.

Customer-centric approach
Our action plan for delivering customized solutions is:
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Understand the transcription needs of the client
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Create a core team to initiate and stabilize the account
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Create templates for the client
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Test run dictations / document delivery
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Create a backup plan
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Groom new staff to ensure continuity in service delivery quality

Metrics for our Transcription Services 

Sound quality assurance and enhancement

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100% editing to ensure technical accuracy
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Proofreading to enhance language quality
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Systematic quality checks through random sampling
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Electronic references to the latest pharmaceutical terminology dictionaries

Quick turnaround time (TAT)

 
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365 days, 24x7 operations
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TAT ranges from 4 to 48 hours, depending on client needs

Assured confidentiality and security

 
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Voice data and text documents transmitted in encrypted form via a secure FTP site
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Client and patient confidentiality in line with HIPAA regulations
 
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